Empowering Education, Efficiency & Engaging Content
Nikhil Dhar maps AI’s role at IndiGo across passenger education, service efficiency and content creation, with human judgement protecting empathy and brand voice.

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Nikhil Dhar maps AI’s role at IndiGo across passenger education, service efficiency and content creation, with human judgement protecting empathy and brand voice.
Document where human judgement changes the result, publish usable evidence and bring practitioners into rooms where claims can be tested.
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