The Art of Listening / Hyper Realisation: Finding Higher Purpose
Anita Nayyar makes the case for acting on customer feedback, while Aparna Bhowal explains how purpose, short-form video and 124-year-old HT Media are adapting to personalisation.

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Anita Nayyar makes the case for acting on customer feedback, while Aparna Bhowal explains how purpose, short-form video and 124-year-old HT Media are adapting to personalisation.
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