Hyper-Personalisation: Customers Are Everywhere
Vinay Bhartia sets out the case for contextual, two-way customer engagement across every channel, built around content, commerce, community, customisation and conversation.
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Vinay Bhartia sets out the case for contextual, two-way customer engagement across every channel, built around content, commerce, community, customisation and conversation.
Restore the context, method and result—then put current work before a standard strong enough to deserve recognition.
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