Disruption Is a Game Changer / The Ultimate CX Ambassadors
Sanjay Tripathy calls for exponential changes that reshape customer behaviour, while Prateek Chatterjee argues that empowered employees—not tools alone—become the ultimate CX differentiator.
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Sanjay Tripathy calls for exponential changes that reshape customer behaviour, while Prateek Chatterjee argues that empowered employees—not tools alone—become the ultimate CX differentiator.
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