Building brand affinity
An executive examination of building brand affinity, bringing brand, business and agency leaders together to separate durable practice from fashionable noise. The discussion turns a broad marketing question into decisions leaders can use across strategy, customer experience and growth.
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EXECUTIVE READOUT
Three decisions worth carrying forward.
- Start with the customer tension, not the fashionable channel.
- Connect every creative choice to a defined business outcome.
- Build a repeatable system that preserves relevance as scale increases.
