BrandMasters · Season 1 · Episode 5

Anjali Malhotra

Chief Customer, Marketing and Digital Officer · Aviva India

  • BrandMasters
  • Aviva India
  • Chief Customer, Marketing and Digital Officer
The record

HT Brand Leadership Series archive material, preserved as the factual spine of this page.

What changed since Season 1

Comparison platforms and digital onboarding have simplified purchase, while protection gaps and claim anxiety remain. The category still confuses financial aspiration with preparedness.

What is needed now

Prove comprehension at purchase and outcome at claim; open the category to clearer standards.

Next move

Open the BrandMasters record

Prove comprehension at purchase and outcome at claim; open the category to clearer standards.

Take the next step